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St. Jude MyChart User Guide

Welcome to St. Jude MyChart

St. Jude MyChart provides you with online access to your child’s medical record. It can help you take part in your child’s health care and communicate with your providers.  

This guide will help you use many of the St. Jude MyChart features.  

Log in to St. Jude MyChart

  1. In your web browser or mobile app, enter mychart.stjude.org/mychart.
  2. Enter your St. Jude MyChart username and password, and click Sign In.

What if I forget my username and password?

Click the Forgot Username? or Forgot Password? link below the login fields. You will be prompted to answer some security questions to verify your identity so you can recover your username or password. If you fail to recover your password after 5 unsuccessful attempts, you will be directed to reset your password. If you have 5 unsuccessful attempts at resetting your password, your account will be deactivated and you must call 901-595-4636.  

More from the MyChart User Guide

  • Health

    Learn how to view your child's test results, manage your child's medicines, view a summary of your child's health information, and respond to questionnaires from your child's clinic.

  • Education

    Learn how to review education assigned by your care team in St. Jude MyChart.

  • Messaging

    Learn how to view messages from your child's clinic and ask your child's care team for medical advice in St. Jude MyChart.

  • Visits

    Learn how to manage appointments, have an e-visit or video visit, and find the nearest urgent care or emergency room in St. Jude MyChart.

  • Family Access

    Learn how to access and manage your child's record.

  • Medical Records Access and Sharing

    St. Jude MyChart has features that allow you to access your health records and share them with other people.

  • Billing and Insurance

    Learn how to view claims for services covered by insurance and review and update your child's insurance information.

  • Preferences and Administrative Features

    Learn how to personalize St. Jude MyChart and update your notification preferences and personal information.

  • Mobile Apps

    Learn how to pair St. Jude MyChart with Apple Watch and Apple Health or Google Fit.