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St. Jude Voice: Our Virtual Adviser Council

St. Jude Voice is an online advisory council for St. Jude Children’s Research Hospital.

Through St. Jude Voice, family caregivers share their perspectives about the hospital using surveys, forums, and other online activities.

St. Jude Voice engages members through staff-designed surveys. The surveys request feedback from the people who know St. Jude best — our family caregivers. The online setting is helpful for members who want to share their viewpoints but have time constraints or live outside the Memphis area.

Who should join St. Jude Voice?

We accept requests to join St. Jude Voice from all St. Jude parents, family caregivers and patients who are age 18 or older. St. Jude Voice is hosted on a protected site, where only invited members can take part.

If you would like to join St. Jude Voice, send us an email at PFCC@stjude.org. Let us know the council you wish to join. Keep reading to find out which one best fits your experience.

Which council should I join?

St. Jude Voice has 3 councils:

  • St. Jude Family Voice

    St. Jude Family Voice is for family caregivers and patients age 18 and older, who are in active treatment or who have recently completed treatment at St. Jude.

  • Las Voces de St. Jude

    Las Voces de St. Jude is for Hispanic family caregivers and patients age 18 and older, who are in active treatment or who have recently completed treatment at St. Jude.

  • St. Jude Legacy Voice

    St. Jude Legacy Voice is for the bereaved families of St. Jude patients.

What is my role as a member of St. Jude Voice?

St. Jude Voice is a way to engage with the hospital whenever, however, and as often as it works for you. We are looking for members who will share their opinions by taking surveys, taking part in forums, and visiting the St. Jude Voice webpage.

If you are not able to be active for an extended period of time, we might re-evaluate your membership needs. We request that you take surveys that interest you at least 4 times a year.

Just be yourself, share your experiences, and let us learn from you.

What is discussed on St. Jude Voice?

One of the main ways you will be involved with St. Jude Voice is by answering surveys, sometimes called “activities.” Surveys, designed by the St. Jude staff, request your thoughts on many hospital topics. Your survey answers are shared directly with St. Jude staff. They can have a direct impact on improving St. Jude patient family experiences.

Another way to get involved is by checking out the Hub. On this webpage, the staff will post information, newsletters, links, articles, videos, surveys, survey feedback, and more to keep you up to date on the latest St. Jude news. Many items posted on the Hub will lead you to other ways to engage with St. Jude.

Once you have joined St. Jude Voice, you can use these links to visit the Hub. Use the email address you provided and password you created to sign in.

The St. Jude staff embraces patient family-centered care. That means we want to hear from you about topics like:

  • Campus design and construction projects
  • The safest and best ways to provide quality patient care
  •  Family support during treatment
  • Food and nutrition services
  • Other aspects of patient care

We value your partnership in planning and delivering the best care possible. That is why hearing your voice through St. Jude Voice is so important to us.

What if I have questions after I join St. Jude Voice?

Getting answers about St. Jude Voice

After you join, the answers to many of your questions can be found on the Hub. You can also email the patient family-centered care team at PFCC@stjude.org.

Getting help for technical problems

If you have technical problems with St. Jude Voice email your questions or needs to:

Screenshots and descriptions of the problem are always helpful.

Contact Us

If you have more questions after reading this page, email the patient family-centered care team at PFCC@stjude.org.