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The Jim Mobley Partner in Excellence Award

Honoring  staff who practice patient family-centered care

The Patient Family Advisory Council (PFAC) and Patient Family-Centered Care (PFCC) team at St. Jude Children’s Research Hospital recognize hospital staff whose actions and attitudes promote and support PFCC.

Nominees for an award can include health care team members, as well as support, research, and service staff. These staff members put a "face" to PFCC core concepts, values, and philosophy. Any employee who exhibits the core concepts of PFCC could receive an award.

Staff recognized at PFCC Breakfast of Champions

The PFCC Program recognizes St. Jude staff members who exemplify the concepts of PFCC in their area of work and beyond. They are honored during Patient Family-Centered Care Awareness Month each October.

These are staff who:

  • Actively recommend patient families to get involved in PFCC programs
  • Support PFCC programs through technology advances, services, or other means that directly improve either patient care or the patient experience
  • Embrace and demonstrate the PFCC core concepts on a regular basis when working with patient families
  • Engage parent advisers in the decision-making process of their work area
  • Make an effort to listen and gain feedback from St. Jude patient families
  • Engage the PFAC or other parent advisers in planning, implementing, and evaluating policies, processes, or operations to improve the patient experience
Group of women wearing facemasks posing in hallway

Patient Family-Centered Care Champions are recognized each year for displaying PFCC values in their work that supports patients and families.

Some Champions become Partners in Excellence

The Jim Mobley Partner in Excellence Award winner is selected annually from previous PFCC Champions. The winner is a staff member whose exceptional work for patient families helps support and grow the PFCC Program. They are long-term partners in promoting the PFCC core concepts.

The PFAC selects the Partner in Excellence. They honor the winner at an annual event.

See the Patient Family-Centered Care Champion Award Winners 

Learn more

The St. Jude PFAC regularly recognizes hospital staff whose actions and attitudes promote and support patient family-centered care. To learn more, email pfcc@stjude.org or call 901-595-2277.