St. Jude does not have an emergency room
If your child has a medical emergency and needs help right away, please call 911. The Acute Care Clinic does not accept patients brought by ambulance.
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The St. Jude Acute Care Clinic cares for active patients who require unscheduled visits.
Your child may have unexpected, more serious (acute) medical problems that happen outside of their scheduled clinic visits at St. Jude Children’s Research Hospital. If this happens, speak with your child’s primary care team first. They may ask you to visit the St. Jude Acute Care Clinic. Doing so may help your child be seen more quickly.
Your child will be treated by staff who can provide specialized care.
We provide care in 2 locations based on different operation hours:
Please have the following information ready for the nurse when you call:
The nurse will tell you what you need to do next.
If your child has a medical emergency and needs help right away, please call 911. The Acute Care Clinic does not accept patients brought by ambulance.
The Infusion Center is open 24 hours a day, 7 days a week, including holidays, with the Acute Care Clinic team providing care after normal business hours.
The St. Jude Hospitalist Medicine Program runs the Acute Care Clinic. They are pediatricians, pediatric hematology and oncology specialists, intensive care specialists, and other highly qualified providers who care for children, teens, and young adults.
Your team may include doctors, nurses, and advanced practice providers (APPs) who provide expert, specialized care for your child. They all have extensive training in acute care.
The Acute Care Clinic is behind the north lobby waiting area and the fish tanks. The clinic is close to the Infusion Center and the Leukemia and Lymphoma Clinic. Please go through the double doors and check in at the desk to your left.
Hours: Monday–Friday, 8 a.m. –5 p.m.
Phone: (901) 595-2441