Acute Care Clinic

Your child may have unexpected, more serious (acute) medical problems that happen outside of their scheduled clinic visits at St. Jude Children’s Research Hospital. If this happens, speak with your child’s primary care team first. They may ask you to visit the St. Jude Acute Care Clinic. Doing so may help your child be seen more quickly. 

Your child will be treated by staff who can provide specialized care.

Services we provide

We provide care in 2 locations based on different operation hours:

• In the Acute Care Clinic during normal business hours, Monday through Friday, 8 a.m.–5 p.m. If your child’s primary clinic tells you to go to the Acute Care Clinic, please go there to check in.
• In the Infusion Center after normal business hours: weeknights from 5 p.m.–8 a.m., weekends, and holidays. If your child has a medical problem during these times, please call the Infusion Center at 901-595-2441 before you go.  You will speak with a nurse with special training who will ask screening questions. This helps the team to make a quick assessment of the level of care your child may need and the action you may need to take.

Please have the following information ready for the nurse when you call:

• Hospital ID/medical record number (MRN)
• Your child’s current problem 
• Their symptoms and when they started, such as: 
  • Fever and signs of infection
  • Pain
  • Pain episodes and sickle cell disease
  • Nausea or vomiting 
  • Problems thinking, speaking, or staying awake

The nurse will tell you what you need to do next.

The Infusion Center is open 24 hours a day, 7 days a week, including holidays, with the Acute Care Clinic team providing care after normal business hours.

Your Acute Care Clinic team

The St. Jude Hospitalist Medicine Program runs the Acute Care Clinic. They are pediatricians, pediatric hematology and oncology specialists, intensive care specialists, and other highly qualified providers who care for children, teens, and young adults. 

Your team may include doctors, nurses, and advanced practice providers (APPs) who provide expert, specialized care for your child. They all have extensive training in acute care.

Learn more

The Acute Care Clinic is behind the north lobby waiting area and the fish tanks. The clinic is close to the Infusion Center and the Leukemia and Lymphoma Clinic. Please go through the double doors and check in at the desk to your left.

Contact

Hours: Monday–Friday, 8 a.m. –5 p.m.
Phone: (901) 595-2441