Need help? Have questions?
| Contact | Phone | Web Address | Plan Numbers |
|---|---|---|---|
| Human Resources - Benefits | (901) 595-4502 | ||
| Medical Plan and Network Administrator | |||
| BlueCross BlueShield of Tennessee | 1-888-796-0609 | www.bcbst.com/stjude | 130449 |
| For provider list, search the BlueCross site. Search “Blue Network P” for providers in Tennessee. Search “BlueCard PPO” for providers outside of Tennessee. | |||
| Dental Plan Administrator | |||
| Delta Dental of Tennessee | 1-800-223-3104 | www.deltadentaltn.com | 4042 |
| For provider list, search “Delta Dental Premier” or "Delta PPO." | |||
| Vision Plan Administrator | |||
| Superior Vision by MetLife | 1-833-393-5433 | metlife./vision | Grp# 242778 |
| For provider list, visit metlife.com/vision | |||
| Prescription Drug Plan Administrator | |||
| Caremark |
1-866-240-4916 | www.caremark.com | STJUD |
| Hartford Employee Travel Assistance Program (International Emergency Medical Help Line) | |||
| The Hartford | 1-800-243-6108 | 395118 | |
| St. Jude Retirement Plan Administrator | |||
| TIAA | 1-800-842-2776 | www.tiaa.org/stjude | |
| Work / Life Balance, Tobacco Cessation, and Mental and Emotional Health Services | |||
| Resources for Living powered by Aetna | 1-833-721-2318 | www.resourcesforliving.com Username: Stjude Password: livingwell |
|
| Employee Wellness Program | |||
| Living Well | (901) 595-8048 | www.stjude.org/livingwell | |
| Group Legal Plan | |||
| MetLife Legal Plans | 1-800-821-6400 | www.legalplans.com | |
| Aflac Supplemental Health and Life Insurance | |||
| Aflac | 1-800-99-AFLAC | www.aflac.com | |
| Everest Estate and Funeral Planning Services | |||
| The Hartford | 1-866-854-5429 | www.hartfordlifeconversations.com | EstateGuidance, WILLHLF Funeral Planning, HFEVLC |
| Long Term Care Insurance | |||
| Legacy Services | 1-800-230-3398 ext. 101 | custsvc@4groupltci.com | |
| Family Care Support | |||
| Bright Horizons | 1-877-242-2737 | www.my.brighthorizons.com/stjude | Backup care, sitters, nannies, elder care, pet care, tutoring |
Transparency in Coverage Machine-Readable Files
The Transparency in Coverage Final Rule requires we provide machine-readable files (MRFs) for commercial price information.
Health insurers must post on their websites certain health care price information in downloadable machine-readable files beginning July 1, 2022. BCBST, our third-party administrator, uploaded machine-readable files to be sure we’re compliant with the requirement, including in-network negotiated rates and historical payment to out-of-network providers and their billed charges.