The Information Services Internship program offers motivated individuals an opportunity to spend a summer internship within the information technology department at St. Jude Children’s Research Hospital. Interns will work side-by-side with IT professionals on projects in a professional environment to gain insight and experience in the fast-paced world of Healthcare IT. Successful candidates will qualify for a stipend.
This specific internship will be working with the IS Client Services Team.
The Client Services team serves on the front line to provide support for the institution’s research, clinical and administrative communities. With the foundation of exceptional service, Client Services helps address urgent issues, deploys new technology in support of our mission, streamlines service delivery, and identifies opportunities for improvement.
Client Services encompasses the following Information Technology disciplines.
- End-to- end IT Service Management
- Service Desk Support
- Location Based Technician Support
- Mobile Device Support
- IT Asset Management
- Technology Onboarding of New Employees
The intern should be proficient in the following areas.
- Use of Microsoft Office productivity tools including Word, Excel, PowerPoint, Outlook, and Forms
- Familiarity with Windows and Apple computer system operations and basic software and hardware functionality and maintenance.
- Familiarity with computer networking fundamentals and foundational network security principles.
All internships are located in Memphis, TN.
The Information Services internships will be project-focused with exposure to various components of an IT environment. The internship will conclude with a capstone presentation for senior-level departmental executives.
Candidates should note that our internships are full-time learning experiences. You should expect to be available Monday through Friday during standard office hours starting Monday June 2nd, 2025 - Friday August 8th, 2025.
Please note: As of September 10, 2021, St. Jude Children’s Research Hospital has mandated the COVID-19 vaccine for all employees, contractors, & interns, excluding those with an approved medical or religious accommodation. Proof of vaccination status is required.
Typical Learning Opportunities
As an experiential and immersive program, you will develop and hone your practical skills in a broad range of areas including:
- Brainstorming and cultivating new ideas that expand how information technology is delivered to the St. Jude customer (ranging from employees to patient care).
- Training through topic-based sessions conducted by information technology executives.
- Working with technology to align the department with the institutional strategic direction to meet the challenges of tomorrow.
- Learning about the industry and gaining invaluable experience working on IT-related projects.
- Additionally, you will take part in a variety of activities such as hospital tours, networking opportunities, building relationships with a variety of professionals across the institution, and have access to a dedicated mentor, to continue developing new skills.
Education Required
- Interested candidates must be enrolled in an accredited college program.
- Candidates are accepted from all majors; an interest in computer science or other IT-related fields is preferred 3.0 GPA or above. GPA will be validated by transcripts and communication with the advisor. Any exceptions to these requirements must be approved by the VP of Academic Programs.
- Be entering sophomore, junior, or senior year to be considered.
Characteristics of the Successful Candidate
Students most likely to succeed as an intern will possess:
- Excellent written and verbal communication skills
- Strong organizational, problem-solving, and analytical skills
- The ability to manage priorities and work autonomously as appropriate
- Proven ability to meet deadlines
- Ability to exercise independent judgment
How to Apply
The application process for summer 2025 is open. Access the application. The application process closes on February 1st, 2025, at midnight.
Unsolicited resumes will not be accepted. Please be prepared to include a cover letter, resume, and reference letter with your application. Your cover letter should include which Information Services internship you’re applying for and a statement on how participation in this internship would support your academic and career goals.
Please note: Any previous internships or work experience should be included on the resume.
Students wishing to check the status of their application for the summer 2025 internships can log into their CollegeNET account.
Applications will not be accepted via Handshake or other job platforms, though the internship may be posted on any number of platforms.
A virtual interview will take place in the Spring of 2025. Offers will be extended in March. All applicants will be notified of their status by the end of March 2025.
Successful candidates will qualify for a stipend. All other expenses including housing, food, and transportation are the responsibility of the selected interns.
The application process closes on February 1st, 2025, at midnight.
Questions?
Please email ITinternship@stjude.org with any questions.