All employees must complete their I-9 verification on their first day with ALSAC. Please be prepared to provide two forms of identification for your I-9 Verification. 

View acceptable forms of identification >

Bring your favorite water bottle and your favorite coffee mug or cup. We have several coffee, tea, water and flavored water options. 

Look your best.

ALSAC follows a casual-dress policy, which means employees can be casually dressed but must be neat, well-groomed and appropriately dressed while at work.

There may be times when it’s appropriate to dress up, for example for a special event or when we have guests. In general, just use your best judgment on when to be casual and when to dress up because you know what to expect from your day-to-day schedule and how to best prepare.

Remember however, traditional business or business casual attire must be worn for meetings with outside professionals, when publicly representing ALSAC or when requested by ALSAC senior management.

Employees reporting to ALSAC headquarters located in the Tamer-Rashid Building on the St. Jude Campus (Also known as National Executive Office or NEO) should plan to arrive by 9:10 a.m. CT on their official start date.

That said, we recommend that you plan to arrive early in the event of traffic or other unexpected events. (See "Your arrival" section of this page for information on parking). Please take into consideration the time it takes to find a parking  spot in one of our parking garages and the time it takes to walk to the building.

(Helpful hint: When you make note of the floor you park on, also make note the landmarks outside of the garage to make it easier to board the right elevator at the end of the day.)

Remote employees, including those reporting to a Territory office or our Enterprise Contact Center, should work with their hiring manager to confirm their arrival/login time. 

Your first week with ALSAC will consist of a multi-day virtual orientation with programming intended to provide a smooth onboarding experiencing. Remote employees should plan to join from a personal device. Your ALSAC-issued device will require configuration taking place on Day 1. 

View the onboarding schedule >

You can bring your lunch if you wish. We have break areas, microwaves, refrigerators and vending machines at all of our offices and on every floor at ALSAC headquarters. And bonus, all items in our vending machines are only 25 cents! We also, of course, offer complimentary coffees and teas.

For your first day, we typically provide a boxed lunch for all new full-time employees who are on the NEO campus on day one. If you have any questions about the lunch being provided, please don't hesitate to reach out to us at welcometoALSAC@alsac.stjude.org.

Coffee

One thing to know about ALSAC is that we love our coffee. Our HQ houses multiple gourmet coffee machines along with a variety of tea options for our less-caffeinated friends. Additionally, the St. Jude Campus is home to two Starbucks locations - located in the Patient Care Center and Marlo Thomas Center for Global Education and Collaboration. 

Employees reporting to ALSAC headquarters/the National Executive Office on the St. Jude Campus in Memphis are invited to purchase breakfast and/or lunch at one of three on-campus dining options. Each location serves up a variety of food choices featuring produce sourced directly from the St. Jude Garden! 

You'll also learn more about these options during onboarding.

Kay Kafe

From the very beginning, St. Jude Founder Danny Thomas wanted everyone at the hospital — doctors, nurses, patients, and staff — to share meals in the same room. Thus, the Kay Kafe was built! Located in the Patient Care Center, the Kay Kafe offers more than eight different restaurant concepts so there is always something new to try! 

NOTE: Before making your first trip to Kay, reach out to your manager for a full understanding of the COVID-19 health and safety protocols in place.

I4ARC Bistro

Located in the Inspiration4 Advanced Research Center, the Bistro, which features made-to-order food and beverages as well as quick-serve options, is open for breakfast from 7:30 -10 a.m. and lunch from 11 a.m. - 2 p.m. The menu changes seasonally and includes daily specials.

Danny's Deli

Danny's Deli's is open Monday - Friday from 11 a.m. - 2 p.m. in the Tamer-Rashid building, aka ALSAC's HQ. This grab-and-go option features a salad bar as well as pre-packaged food items including fresh sushi, sandwiches, salads and microwavable entrees, as well as a variety of snacks. 

ALSAC Employees may also pre-order their meals for delivery using the GrubHub app. More details can be found on the ALSAC Resource Center which you'll get access to on Day 1. 

Food trucks

Food trucks are often on the St. Jude Campus. You can find out which ones are scheduled on the Street Food Finder app.

Coffee

Our HQ houses multiple gourmet coffee machines along with a variety of tea options for our less-caffeinated friends. Additionally, the St. Jude Campus is home to two Starbucks locations - located in the Patient Care Center and Marlo Thomas Center for Global Education and Collaboration. 

Applicable to remote employees, non-Memphis-based Enterprise Contact Center employees, and/or you are reporting to a Territory Office:

You should receive your ALSAC technology by mail two days prior to your official start date. If your technology does not arrive on time, please contact WelcomeToALSAC@alsac.stjude.org.

If you are reporting to ALSAC headquarters on the St. Jude Campus or you are a Memphis-based Enterprise Contact Center employee, you will receive your technology in person on Day 1.

All employees, including remote, will receive their login credentials from Information Security on Day 1 of Onboarding. Reminder- Please do not log into your computer prior to day one of onboarding.

ALSAC employees are paid on a bi-weekly cadence (26 paychecks per year). Please consult your hiring manager regarding the official pay schedule. 

We recommend waiting until you have been at ALSAC for at least one week prior to making any changes to your preferred name. Making changes prior to your information syncing through all of our systems can cause errors or delays in your access to our systems.

Our system and legal documents will need to reflect the name that is on your social security card. If you have received your updated Social Security Card, you can update your name via your New Hire Paperwork which you will receive from Workday 7 days prior to starting at ALSAC. If you haven't received your new Social Security Card, you will need to complete your documents as your name appears, but you can update your name once you receive your updated Social Security Card.

You will need to remove American Lebanese Syrian Associated Charities from the company name field and proceed with the state withholding elections form. If you complete this document prior to your first day at ALSAC, your employment is not effective, therefore the company sections should not be populated. If you have additional questions, please contact welcometoALSAC@alsac.stjude.org or you can complete this form on your first day at ALSAC.