Message Center

Family and friends from home may leave telephone messages at one of the message centers (information desks) in the Patient Care Center or Chili’s Care Center lobbies. The telephone number for the Patient Care Center message center is 595-2305; from outside Memphis, dial toll-free 1-866-2ST-JUDE (1-866-278-5833). Then, dial 2305 when the call connects. The telephone number for the Chili’s Care Center message center is 595-8605. If you are outside Memphis, dial the toll-free number above and then extension 8605 when the call connects. The message center is open from 7:30 am–4 pm. At night and on the weekends, staff members in Patient Registration can assist with relaying messages to patients and parents from 4-10 pm. In emergencies, the nursing coordinator on duty may also help with relaying messages. The staff cannot give out private information about you or your child in these messages.


Email This Article Email This Article   |   Print Print